How long does an engagement actually take?

Systems Discovery typically runs 1-2 weeks. An Engineering Pilot runs 2-4 weeks. Custom Engineering builds are milestone-based and scoped during Discovery once the actual systems and integration requirements are known. There's no fixed timeline that applies to every operation.

What if our systems are old, custom, or undocumented?

That's the normal case, not the exception. Most of the operations we work with run some mix of legacy ERP, custom-built tools, and undocumented spreadsheets holding critical logic. Systems Discovery exists specifically to map what's actually there, including systems without clean APIs or documentation, before any implementation work starts.

Are you going to replace our ERP or CRM?

No. Serkai builds the software layer between the systems you already run, not a replacement for them. Ripping out an ERP your operation depends on is rarely realistic; the goal is closing the gaps around it, not migrating off of it.

How is our data and access handled?

Integration work is scoped around your existing security and access requirements during Discovery, not bolted on afterward. Credentials, data handling, and deployment environment (cloud, on-prem, or hybrid) are addressed explicitly as part of the technical architecture before any system gets connected.

Do we need our own developers involved?

Not to get started. Serkai can work directly with whatever technical or operational contact understands the workflow. IT involvement becomes relevant mainly for access/credentials and, if you want it, eventual internal ownership of the system once it's live.

What happens after the engagement ends?

You own what's built. Some clients move to Ongoing Engineering for continued development and monitoring; others take the delivered system and run it internally. Systems Discovery deliverables in particular are yours to keep and implement with or without Serkai.

OPERATIONAL SOFTWARE ENGINEERING

Your systems work. Your workflows don't.

Serkai builds the software layer between ERP, CRM, product data, and the people running the operation. Custom applications, system integrations, workflow automation, and AI for manufacturers and industrial companies.

The software your operation needs, built around the systems you already have.

Quoting workspaceInteractive Demo

Interactive demo workspace. Preloaded with sample operational data.

Catalog and quote cart

SEA-UB84

84" Heavy-Duty Utility Bucket

$2,680.00

SEA-SB96

96" Angled Snow Blade

$3,475.00

SEA-RG72

72" Root Grapple, Dual Cylinder

$4,250.00

SEA-HPF48

48" Hydraulic Pallet Forks

$2,890.00

Cart is empty - add parts from the catalog.

Subtotal (0 items)$0.00

Freight--

Total$0.00

Switch tabs above to test Shipment QA and Spec Extractor, or explore our engineering capabilities below ↓

Salesforce

Epicor Kinetic

Microsoft Entra ID

QuickBooks Enterprise

HubSpot

Infor SyteLine

Stripe

FedEx

Acumatica

Plex

JobBOSS² / E2

Global Shop Solutions

Zoho CRM

Copper

Okta

Duo Security

Ping Identity

Google Workspace

Cloudflare

Tailscale

WireGuard

AWS IAM

EBizCharge

PayJunction

PayFabric

Fiserv

Zapier

C.H. Robinson

project44

Pacejet

Freightview

Old Dominion

Estes

R+L Carriers

Southeastern Freight Lines

Averitt Express

The problem

The gaps between your systems become manual work.

Enterprise complexity shouldn't require an enterprise-sized engineering team. The problem isn't your data — it's getting systems to connect without an army of internal developers.

ERP · InventoryCRM · CustomersProduct DB · SpecsFiles · Shared drives

Your ERP wasn't built around how your floor and sales teams actually work.

Daily workflows end up buried inside complex ERP forms, spreadsheets, PDFs, and manual workarounds that were never built for speed.

Software is only useful when it reaches the system of record.

A tool that sits outside your main system doesn't solve the problem if inventory, pricing, work orders, and customer records still have to be re-keyed by hand.

Data gets trapped in systems that don't talk to each other.

Orders in the ERP, quotes in the CRM, and inventory checked across five different screens. Every manual handoff between systems creates delays and costly mistakes.

Serkai builds the layer between them.

Who this is forBuilt for companies that outgrew their software.

Not because their systems are necessarily wrong. Because the operation has become more complex than the systems were designed to handle. Serkai is built for mid-market manufacturers and industrial operators carrying that complexity without a large internal software engineering organization.

You may be a fit if...

Thousands of products

Your catalog, pricing, specifications, or inventory have become difficult to manage manually.

Multiple business systems

ERP, CRM, spreadsheets, SharePoint, ecommerce, shipping, and other systems all hold pieces of the workflow.

A small IT team

Your technology team is responsible for keeping the operation running, leaving little capacity for custom engineering.

Manual handoffs

People repeatedly copy, validate, rename, reconcile, or move information between systems.

Existing software that almost works

Replacing your ERP isn't realistic. You need the missing software around it.

That's where Serkai comes in.

What we build

Make the systems you have work better together.

Custom applications, connected systems, and automated workflows. Explore three ways we help your team get work done around the software you already use.

Engineering work from inside the operation

Engineering grounded in real operations.

Examples of the operational problems and systems worked on directly, shared at a level appropriate for public disclosure.

Real operational systems. Real engineering constraints. No hypothetical case studies.

Why SerkaiSoftware is only useful when it understands the operation behind it.

Serkai is built around the systems, workflows, and constraints that keep industrial operations moving.

Built around real operational systems

Built from hands-on experience with ERP administration and schema navigation, CRM administration and workflow automation, identity and directory services, and the operational systems mid-market companies already run day to day.

True full-stack engineering

We're not locked into any one platform or vendor stack. We build custom software using whatever languages, frameworks, and cloud infrastructure the workflow actually requires, backed by automated testing, QA, and deployment governance.

Built for industrial workflows

Serkai is grounded in the messy reality behind industrial operations: complex SKUs, host-machine specs and equipment compatibility, dealer pricing tiers, inventory, and shop-floor workflows.

The work between your systems

Same work. Fewer manual steps.

Software handles the repetition. Your team stays in control.

WorkflowTodayWith Serkai

Data entry

Today

Copy records between ERP, spreadsheets, and CRM.

With Serkai

Validated updates keep connected systems in sync.

Quoting

Today

Check prices, stock, and freight in separate tools.

With Serkai

Review and create quotes in one workspace.

Documents

Today

Read documents and type the details by hand.

With Serkai

Extract data automatically; people review exceptions.

Team handoffs

Today

Chase approvals through emails and trackers.

With Serkai

Route tasks and updates; your team approves.

The goal isn't more software. It's less work between the software you already own.

How Serkai worksAutomate what already works.

The best automation doesn't reinvent the operation. It removes the repetitive work around it. Your team already knows how to quote, process orders, move information between systems, review documents, and handle exceptions. Serkai learns how that work actually happens, then builds software to handle the predictable parts.

What does the person actually do today?

Understand the existing workflow

Identify the repeatable parts

Preserve human judgment

Automate the execution

Keep humans in the loop where they matter

Cycling automatically. Click a step to jump to it.

Understand the existing workflow

What does the person actually do today?

Identify the repeatable parts

What steps are predictable, rules-based, or consistently performed?

Preserve human judgment

What genuinely requires experience, context, or a decision?

Automate the execution

Let software handle the repetitive movement of information and work.

Keep humans in the loop where they matter

Exceptions, approvals, ambiguous cases, and decisions stay with people.

People make the decisions. Software handles the repetition.

EngagementsStart small. Prove it. Build from there.

Every operation is different. Serkai engagements are structured around the systems, workflows, and engineering work required rather than arbitrary software packages.

We don't sell hours. We scope the engineering required to solve the problem.

Systems Discovery

Workflow audit, systems mapping, API feasibility, and a fixed implementation roadmap.

Starting at $3,500

Engineering Pilot

A working pilot focused on one clearly defined operational bottleneck.

Starting at $7,500

Custom Engineering

Full build-out and production deployment of custom operational software, integrations, or data pipelines.

Typically $15,000–$50,000+

Ongoing Engineering

Retained technical direction, production monitoring, and continuous pipeline development.

Starting at $3,000/month

See how engagements work

QuestionsBefore you talk to an engineer.

What to know before discussing your workflow with us.

GET STARTED

Have a workflow your systems don't handle?

Tell us what your team is still doing manually, which systems are involved, and where the process breaks down. We'll tell you whether it looks like a problem worth engineering around.

Or call (818) 601-0465.

Your systems work. Your workflows don't.

The gaps between your systems become manual work.

Your ERP wasn't built around how your floor and sales teams actually work.

Software is only useful when it reaches the system of record.

Data gets trapped in systems that don't talk to each other.

Who this is forBuilt for companies that outgrew their software.

Thousands of products

Multiple business systems

A small IT team

Manual handoffs

Existing software that almost works

Make the systems you have work better together.

Engineering grounded in real operations.

Industrial CPQ & Quoting Engine

Shipment Photo Capture & Automated QA Routing

Machine Specification & Attachment Matcher

Why SerkaiSoftware is only useful when it understands the operation behind it.

Built around real operational systems

True full-stack engineering

Built for industrial workflows

Same work. Fewer manual steps.

Data entry

Quoting

Documents

Team handoffs

How Serkai worksAutomate what already works.

Understand the existing workflow

Identify the repeatable parts

Preserve human judgment

Automate the execution

Keep humans in the loop where they matter

EngagementsStart small. Prove it. Build from there.

Systems Discovery

Engineering Pilot

Custom Engineering

Ongoing Engineering

QuestionsBefore you talk to an engineer.

Have a workflow your systems don't handle?